Frequently Asked Questions

Get answers to FAQ's (Frequently Asked Questions) here.

Is your online payment system secure?

Category: Booking

Absolutely! Although, we don't actually handle the online payments. Read on for details.

Although we have an online booking system, we don't handle the payment side of things. That is done for us by Stripe, one of the world's biggest online payment processors.

Stripe handles the collection of your card details, the processing of the payment and the sending of receipts. At no point in the process do we have access to your details. We don't even see your card numbers!

So yes, you can rest assured that everything is super secure, and safe from fraud or hacking.

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★★★★★
We loved staying here. Great house, clean, with all the amenities and many details that have made a perfect stay.
Lucia - Airbnb
December 2022
★★★★★
Casa Elana is a beautiful traditional house in a lovely location with a private rooftop terrace that boasts beautiful views of the surrounding area.
Andrea - Google
December 2022
★★★★★
Beautiful quaint Spanish townhouse, great location, close to the village centre, tapas bars, restaurants and shops. Spacious roof terrace which overlooks the mountain. We loved our stay in Casa Elena!
Paula - Facebook
April 2023
★★★★★
Cannot rate this house highly enough! The hosts have thought of everything for a great stay. Spacious and homely with a wonderful roof terrace with a great view across the Torrox hills. A great find!
Linda - Facebook
December 2022
★★★★★
Lovely location, with beautiful views of the village. The accommodation was very comfortable and clean. The hosts were very helpful and attentive.
Eli - AirBnB
December 2022
★★★★★
Casa Elana is quaint, clean and has lots of storage space and no clutter. The owners, Steve & Elaine, take care of all issues immediately.
Ken - Google
December 2022
★★★★★
Casa Elana is one of the nicest holiday rentals I've seen. It's got all the equipment I need, is really comfortable, and everything is nice and new. I've stayed in other places in the village and had to walk up and down the hills. Bliss!
Catherine - Google
December 2022
★★★★★
Steve was very service oriented and nice. Wanted us to have a good time and enjoy the house. We enjoyed ourselves very much in the house. We can recommend this accommodation.
Kenth - AirBnB
October 2022
★★★★★
Casa Elana is everything it says it is and more. We stayed for one month while visiting family and enjoyed every minute. We hope to return next year.
Colette - Google
October 2022
★★★★★
What a beautiful house! The most perfect location in the village and great hosts, who couldn't do enough for us. We'll be back!
Claire - Google
October 2022

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House Manual
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Contact

Casa Elana
Torrox Pueblo
Malaga
Spain.
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Tourist Licence: VFT/MA/55769
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